Our service

Providing an impeccable level of service is a top priority for our team, and we try to be as helpful and accommodating as we can in supplying kitchen wall coverings and bathroom shower panels

Making the best products possible, from kitchen wall coverings to glass shower panels, is just one part of our job. Providing an impeccable level of service is also a top priority for our team, and we try to be as helpful and accommodating as we can. Every single job is important to us and we will always go the extra mile to ensure an excellent result. Here are just some of the promises we make to our customers:

Our staff are polite, friendly and helpful at all times
We stay in contact – we answer enquiries as quickly as possible and update customers regularly
We are happy to give as much advice and guidance as required
We can provide a quick turnaround and won’t keep you waiting for your order
We give as much warning as we can of on-site appointments and will always try to visit at a convenient time
We are conscious that other tradespeople might be on-site, too, and will do our best to work around them;
we are very experienced at cooperating and liaising with other trades
We do all we can to keep your project moving, including refitting sockets, taps and switches where required, for instance over kitchen wall coverings and glass shower panels
We respect our customers’ property – we clean up and never leave a mess behind
We don’t believe in hard sell and won’t bombard you with marketing emails, phone calls or letters
We offer a 10-year product guarantee against colour deterioration and a 10-year installation guarantee against faulty fitting
In the unlikely event that something goes wrong, we will do our very best to rectify the situation as quickly and painlessly as possible