The Opticolour story
Opticolour was founded in 2002 by glass artist Katherine Hirst and glazing expert Stephen Bale. From their small studio in Bath, the pair produced coloured glass panels by hand, fitting them in homes and commercial premises around the West Country. As Opticolour’s reputation for excellent quality and customer service grew, the company quickly expanded. In 2007 we moved to state-of-the-art workshops on the outskirts of the city, in the beautiful Somerset countryside.
Opticolour now employs a team of more than 30 staff, from surveyors and glass panel sprayers to fitters and CAD technicians. State-of-the-art technology has allowed us to embrace incredible innovations, including high-resolution glass printing, beautiful antiqued mirror finishes, and ultra-precise shaping and cutting for a seamless, flawless finish.
Our reputation for quality and craftsmanship has led to collaborations with some of the UK’s most highly regarded kitchen and bathroom manufacturers, best known interior brands and biggest construction groups. Despite our success, we still pride ourselves on providing a reliable, friendly and stress-free glass panels service to every one of our customers, and taking the greatest care with every job, however large or small.
The Opticolour team
We are very proud that many members of our team have been with us since the early days. We very rarely use outside contractors – we feel it is crucial that our workforce has been thoroughly trained by experienced staff, in order to maintain our standards of quality and craftsmanship.
We believe that investment in people is every bit as important as investment in technology. Every new member of our glass panels production and installation team receives a full apprenticeship to NVQ level 2 – it takes up to two years to become fully trained in any one area of our work – and many of our senior expert technicians and processors are the best in the business.
Our glass panels workshops are located in an idyllic rural setting near the village of Priston, a few miles west of Bath city centre. Despite the tranquillity around us, we work extremely hard to ensure that orders are processed to deadline, and we pride ourselves on our quick and reliable service.
What our customers say about us
Everyone loves a bit of positive feedback – and we’re no exception!
Your fitters have just left, having added a final piece of glass to the kitchen, and I wanted to write to thank you for the excellent service you and your guys have delivered. This year we have had a lot of work done in our house and have had over 30 trades working here, and Opticolour would be at the top of the list for professionalism, quality and service. Additionally, your two fitters are an absolute credit to you; I only wish I could find similar staff for my own company! Thank you.”
I would just like to reiterate what a pleasure it has been to deal with your company. Service from the start has been a delight and something experienced rarely in any market these days. Thank you very much for your professional and comprehensive care; I am delighted with the result and would have absolutely no hesitation in recommending Opticolour to anyone else.”
I am thrilled to bits. I would be happy to give anyone interested in your product an honest opinion of how good your company is, the excellent customer service we received, and the quality product you provide. We have already and will be recommending you to others. Please thank the whole team – from your office staff to the chap who came to measure up and the lads who came to do the installation – for being such nice people.”
A huge thank you to Opticolour for the wonderful job you have done in our Clifton house. The kitchen now looks fantastic, as the glass gives it such a clean and polished finish, which was exactly what we needed. My husband and I would happily recommend Opticolor to anyone who was looking to put glass in their kitchen or bathroom. Please pass on my appreciation to your staff, who were polite, courteous and incredibly clean. They did a wonderful job. Many thanks again.”
I want to thank you for the printed glass, which was safely delivered yesterday; I’m very pleased with it. The colours, even the ripples and reflections, are exactly as shown on your web site. Thank you.”
It has been so reassuring to deal with such a professional organisation. We have been kept informed at all stages of the process, from initial contact through to final fitting, and the glass splashbacks were fitted today by two highly professional and friendly young gentlemen who also left the kitchen beautifully clean. The splashbacks are, if anything, better than we expected and we are absolutely delighted with them. I have no qualms in recommending you to anyone who is looking for an exceptional product supplied by a professional organisation.”
We wanted to thank the team at Opticolour for the fantastic job you have done for us at our home. At all times every member of staff I have dealt with has been polite and friendly. Telephone calls were returned with speed and your measuring and fitting staff arrived on time. I have rarely come across such an efficient, customer focused operation and it was a real pleasure. Not to mention my fabulous tangerine glass splashback!”
It is not often that I am inclined to write in eulogistic terms, but the service you have provided has been excellent. You were helpful, accommodating and quick to respond to my first enquiry. You advised me thoughtfully during the decision-making process and your fitters have been both courteous and exceptionally neat and tidy. I have ended up with exactly what I wanted.”
I wanted to thank you once again for my splashback and the service provided – it was quick, efficient and the product met every expectation. Now our house renovations are complete and your printed splashback is the cherry on the cake for my dream kitchen.